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Shipping Policy

Effective Date: May 28, 2026

Thank you for shopping with Radiance Unbound. We are committed to providing reliable shipping and transparent delivery information for all customers.

This Shipping Policy explains how orders are processed, shipped, and delivered when purchasing products from our website.

1. Order Processing

All orders are processed after payment has been successfully authorized and verified.

Because Radiance Unbound operates using a dropshipping fulfillment model, products may be shipped directly from third-party suppliers or fulfillment partners.

Typical order processing times are:

  • 1–5 business days

Processing times may vary during:

  • Holidays

  • Promotional periods

  • High-volume sales events

  • Supplier delays

Orders are not processed or shipped on weekends or major U.S. holidays.

2. Shipping Locations

Radiance Unbound currently ships to customers within the United States.

At this time, we do not guarantee international shipping availability unless otherwise stated on the website.

3. Estimated Delivery Times

Estimated delivery times may vary depending on product availability, supplier location, carrier delays, weather conditions, and destination.

Typical estimated delivery timeframes:

  • Standard U.S. Shipping: 5–15 business days

Please note that delivery estimates are not guaranteed.

Some products may arrive separately if items are shipped from different suppliers or warehouse locations.

4. Shipping Costs

Shipping costs are calculated at checkout unless free shipping promotions are offered.

Any applicable shipping fees will be clearly displayed before order completion.

5. Order Tracking

When available, customers will receive tracking information by email after the order has been shipped.

Tracking updates are provided by third-party shipping carriers and may take several days to become active.

Radiance Unbound is not responsible for delays in carrier tracking updates.

6. Delayed or Lost Shipments

While we strive to ensure timely delivery, Radiance Unbound is not responsible for shipping delays caused by:

  • Carriers

  • Customs processing

  • Weather events

  • Incorrect customer information

  • Supplier disruptions

  • Events beyond our reasonable control

If your package appears lost or significantly delayed, please contact us at:
radianceunbound834@gmail.com

We will work with the shipping carrier and supplier to assist in resolving the issue where possible.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Radiance Unbound is not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error in your shipping information, please contact us immediately. We cannot guarantee address changes after an order has been processed.

8. Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery.

To assist with claims, customers may be required to provide:

  • Order number

  • Description of the issue

  • Photographs of the damaged item and packaging

We will review each situation individually and work toward an appropriate resolution.

9. Missing Items or Partial Shipments

Because products may ship from multiple suppliers, orders may arrive in separate packages at different times.

If part of your order is missing, please allow additional delivery time before contacting support.

If items remain missing after the estimated delivery window, contact us at:
radianceunbound834@gmail.com

10. Refused or Undeliverable Packages

Packages returned due to:

  • Incorrect addresses

  • Refused delivery

  • Failure to claim packages

may be subject to additional shipping charges or partial refunds depending on supplier policies.

Original shipping costs may be non-refundable.

11. Shipping Restrictions

Certain products may be subject to shipping limitations based on:

  • Local regulations

  • Carrier restrictions

  • Product availability

Radiance Unbound reserves the right to cancel or refuse orders where shipping is not possible.

12. Policy Updates

Radiance Unbound reserves the right to modify this Shipping Policy at any time without prior notice.

Updated versions will be posted on this page with a revised effective date.

13. Contact Us

For shipping-related questions or support, please contact:

Radiance Unbound
Indiana, United States
Email: radianceunbound834@gmail.com

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