Welcome to Radiance Unbound (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy explains how Radiance Unbound collects, uses, stores, shares, and protects your information when you visit or make a purchase from our online store.

By using our website, you agree to the practices described in this Privacy Policy.

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1. Company Information

Radiance Unbound
Indiana, United States
Email: radianceunbound834@gmail.com

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2. Information We Collect

We may collect the following categories of personal information when you use our website or place an order:

A. Personal Identification Information

• Full name

• Billing address

• Shipping address

• Email address

• Phone number

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B. Payment Information

Payments are processed securely through third-party payment providers. We do not store full payment card information on our servers.

Payment methods may include:

• PayPal

• Credit and debit cards

• Apple Pay

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C. Order Information

• Products purchased

• Order history

• Transaction details

• Shipping and delivery information

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D. Technical and Usage Information

When you access our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Referral URLs

• Website interaction data

• Cookies and tracking technologies

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3. How We Use Your Information

We use your information for legitimate business purposes, including to:

• Process and fulfill orders

• Arrange shipping and delivery

• Provide customer support

• Send order confirmations and updates

• Prevent fraud and unauthorized transactions

• Improve website functionality and user experience

• Comply with legal obligations

• Communicate promotional offers or marketing messages (where permitted by law)

We only process personal data where we have a lawful basis to do so.

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4. Dropshipping and Third-Party Suppliers

Radiance Unbound operates using a dropshipping fulfillment model. To fulfill customer orders, we may share necessary customer information with third-party suppliers and shipping partners, including:

• Customer name

• Shipping address

• Contact information

• Order details

These third parties are authorized to use personal information only as necessary to provide fulfillment and delivery services.

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5. Payment Processors

Payments made through our website are processed by trusted third-party payment providers, including PayPal, Apple Pay, and credit card processors integrated through Wix.

These providers may collect and process payment information in accordance with their own privacy policies and security standards.

We encourage customers to review:

• PayPal Privacy Policy

• Apple Privacy Policy

• Wix Privacy Policy

Radiance Unbound does not directly store complete financial account or payment card information.

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6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and improve website performance.

Cookies may be used to:

• Remember user preferences

• Enable shopping cart functionality

• Analyze website traffic

• Support security features

• Personalize content and advertising

You may modify your browser settings to refuse cookies or notify you when cookies are being used. However, some website functions may not operate properly if cookies are disabled.

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7. Sharing of Information

We may share your personal information with:

• Payment processors

• Shipping carriers

• Dropshipping suppliers

• Website hosting and technology providers

• Analytics and marketing service providers

• Legal or regulatory authorities when required by law

We do not sell personal information to third parties.

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8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Order and transaction records may be retained for tax, accounting, and legal compliance purposes.

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9. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

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10. International Data Transfers

Because we work with international service providers, payment processors, suppliers, and technology platforms, your information may be transferred to and processed in countries outside your state, province, or country of residence.

Where required by applicable law, we implement appropriate safeguards for international data transfers, including contractual protections and reliance on legally recognized transfer mechanisms.

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11. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar privacy laws, you may have the following rights:

• Right to access your personal data

• Right to correct inaccurate information

• Right to request deletion of your data

• Right to restrict processing

• Right to object to processing

• Right to data portability

• Right to withdraw consent at any time

• Right not to be subject to automated decision-making where applicable

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To exercise these rights, contact us at:

radianceunbound834@gmail.com

We may request verification of identity before responding to privacy-related requests.

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12. Right to Lodge a Complaint

If you believe your privacy rights have been violated, you have the right to lodge a complaint with your local data protection supervisory authority or regulatory agency.

For users located in the European Economic Area, information about supervisory authorities can be found through the European Data Protection Board.

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13. Children's Privacy

Our website and products are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate parental consent, we will take steps to delete the information promptly.

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14. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of third-party sites before providing personal information.

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15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting to this page. Continued use of the website after updates constitutes acceptance of the revised policy.

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16. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Radiance Unbound
Indiana, United States
Email: radianceunbound834@gmail.com